Support
Find the answers to most commonly asked questions here.
Returns & Refunds
I have returned the goods. When will I get my money back?
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Can I return my product to VELUX if I bought it from a local retailer or another online retailer?
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I would like to return the product/s I ordered
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I have received my order, but after opening it, I found a defect on the product
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I have ordered the incorrect product, how do I return this?
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